What information do we collect?
We may collect your email and Metamask public address.
We also may collect some device related information, such as IP address, operating system and browser type.
We may also collect any personal data via AR (augmented reality hereinafter) technology including images, photos and videos you share within the product CryptoFlowers.
We don't require personal information to use many of our Services. If you choose not to disclose personal information, however, you will not be able to enjoy certain features of our Services.
Information you provide to us
The types of personal information we collect directly from you include: contact information, such as your first and last name, email address, telephone number, and postal address, as well as content you share or upload, such as photos (including any metadata included in your photos and content) and payment information (for example, credit card numbers or financial account information) if you purchase a product or service from us. We may also collect demographic information tied to your personal information, such as your age and/or date of birth, gender, country of residence, hobbies, and toy and game preferences.
Types of Data Collected:
I. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address First name and last name Address, State, Province, ZIP/Postal code, City Cookies and Usage Data
II. Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
III. Location Data
We may use and store information about your location if you give us permission to do so ("Location Data"), since we use the AR technology. We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.
Information we collect automatically
We automatically collect certain information when you use our Services. For example, we may collect device information, such as your device type, operating system type, browser type, device ID, and IP address. We may also collect usage data, such as what website you were on that brought you to our website, when you used our Services and for how long, what pages and content you accessed, and features you used on our Services.
We may derive other information from the information we collect, such as your general location from your IP address. In addition, with your consent, the Services may access precise geolocation data on your mobile device to enable features and deliver content based on your current location. We may combine this device and usage information with other personal information.
What do we use your information for?
We use the data we collect (including photos, images and video content received via AR technology) to operate our business, and to make the Game available to you. This includes using the data to improve our Game, and to personalize your experiences. We may also use the data to communicate with you to, among other things, inform you about your account, provide security updates, and give you information about the Game. We may also use the data to manage your email subscriptions, improve the relevance and security of our website, respond to user enquiries, send you periodic marketing communications about our Game, and improve the relevance of our advertising.
- estimate our audience size and usage pattern;
- store information about your preferences, and so allow us to customize our Sites according to your individual interests;
- speed up your searches;
- and recognize you when you return to our Site.
You can disable cookies in your browser settings, however that will block certain parts of our site for you.
How is your personal information used?
We use your personal information to the extent reasonably necessary to fulfill your requests in performing our contract with you, or based on consent where we have requested it, and for our legitimate business objectives, including to:
- Provide you with and operate, maintain, optimize, and improve our products, services, operations, and the security of our Services;
- Personalize content and experiences on our Services, including providing you recommendations based on your preferences;
- Deliver and personalize your notifications, communications, newsletters, advertisements, offers, and promotions for products and services of Pokémon and our third-party partners;
- Develop information to understand you based on demographics, your activity on our Services, or activity on third-party websites and applications;
- Conduct market research and perform statistical, demographic, and marketing analyses of users of our Services and their purchasing patterns;
- Perform operational tasks such as billing, accounting, communicating, and fulfilling your transactions for products and services;
- Send and display administrative and marketing communications about Pokémon and our partners and our respective products and services;
- Detect, investigate, and prevent activities that are unauthorized, may violate our terms and policies, or may be illegal, such as fraudulent activity or security violations;
For the purposes listed above, we may also link or combine information about you with other personal information we receive from third parties. We also use personal information in settings and for the purposes described below.
We may store and process personal information in the United States and in other countries that may not have the same types of data protection laws as those in your country.
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding disclosure of personal information to third parties for their own direct marketing purposes. We do not share our customers' personal information with unaffiliated third parties for their own direct marketing purposes without your consent.
Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. CryptoFlowers aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data (including photos, images and video content received via AR technology). If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where CryptoFlowers relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Do we disclose any information to outside parties?
Except as otherwise permitted or required by applicable law or regulatory requirements, we are committed to retaining your personal data only for as long as it is necessary to fulfil the purposes for which the personal data was collected.
We will however delete all data that is no longer necessary after a reasonable period. We will also delete your data upon your request. We may keep your information for longer for research or statistical purposes. If we do, we will make sure your information is anonymised and non-traceable to you as a person. We will also keep it for longer if we may not delete it for legal or regulatory reasons.
How long do we keep your information?
We share your personal data with your consent, or as necessary to make the Game available to you. We also share your data with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security and integrity of our Game; and to protect our rights or our property.
We may disclose your personal data as part of a corporate transaction such as a corporate sale, merger, reorganization, dissolution, or similar event. Finally, we will access, transfer, disclose, and/or preserve personal data, when we have a good faith belief that doing so is necessary to:
- comply with applicable law or respond to valid legal process, judicial orders, or subpoenas;
- respond to requests from public or governmental authorities, including for national security or law enforcement purposes;
- protect the vital interests of our users, customers, or other third parties (including, for example, to prevent spam or attempts to defraud users of our products, or to help prevent the loss of life or serious injury of anyone);
- operate and maintain the security or integrity of our Game, including to prevent or stop an attack on our computer systems or networks;
- protect the rights, interests or property our company or third parties;
- prevent or investigate possible wrongdoing in connection with the Game; or
- enforce our EULA.
We may use and share aggregated non-personal information with third parties for marketing, advertising, and analytics purposes. We do not sell or trade your personal information to third parties.
You may access the personal data we gathered about you in your profile page at any time.
You may request a copy of the personal data we gathered about you by submitting a request at @support.
You may delete the personal data we gathered about you in your profile page. Please note that some pieces of this information are required to provide you access to the game and deleting them means deleting your whole profile.
You may modify the personal data we gathered about you in your profile page at any time.
Please note that you will have to validate your email address once again after changing it.
The payment processors we work with are:
Please consult the respective privacy policies and statements of these third parties for more information about how they use your data.
You may choose not to receive some or all messages from our newsletter in your profile page at any time.
Where we Store and Process Personal Data; International Transfers
How to Contact Us
Write us a mail at @support